Director, Solution Engineer

Location: Remote (U.S.-Based)
Reports to: Head of Go-To-Market
Seniority Level: 4–10 years of experience
Type: Full-Time | Opportunity to Grow into Leadership

Company Overview

At DashLX, we’re pioneering the use of Lived Experience Data—data captured from wearables and real-world activity—to help leading consumer brands unlock richer, more human engagement with their customers. We’re not just another data company. We exist to help brands connect with consumers in between transactions—when they're running, training, living.

We’re a high-trust, low-ego, fast-paced startup backed by industry expertise and a bold vision. You’ll be joining at an inflection point, shaping the future of how customer data is activated in the real world.

Role Overview

We’re hiring our first-ever Solutions Engineer—a pivotal, high-impact role that sits at the intersection of product, sales, and customer success. Reporting directly to the VP of Go-To-Market, you’ll serve as the technical linchpin between our cutting-edge SaaS platform and the enterprise consumer brands we serve.

This is more than a pre-sales role. You’ll design elegant, scalable solutions, guide integrations, and help shape how we deliver our Lived Experience Data to customers—driving real-world impact for marketing, product, and innovation teams. As our inaugural hire, you’ll also lay the foundation for a world-class Solutions Engineering function, with the ambition to grow into a leadership position as the company scales.

This is the ideal opportunity for a director-level, technically sharp, and customer-obsessed professional with 4–10 years of experience and a startup mindset—curious, resourceful, emotionally intelligent, and ready to build.

Key Responsibilities

• Solution Design & Implementation: Partner with prospective enterprise clients to understand their business needs and architect tailored solutions using our wearables data platform, ensuring seamless integration and maximum value.
• Technical Expertise: Serve as the primary technical point of contact, demonstrating deep knowledge of data platforms, APIs, cloud infrastructure, and analytics to guide clients through onboarding, configuration, and optimization.
• Client Engagement: Deliver compelling product demonstrations, technical workshops, and go-to-market design, fostering trust and long-term partnerships.
• Cross-Functional Collaboration: Work closely with product, engineering, and sales teams to translate client feedback into actionable product enhancements, driving innovation and scalability.
• Thought Leadership: Stay ahead of industry trends in consumer wearables, data analytics, and SaaS technologies, contributing to the company’s strategy and positioning as a market leader.
• Process Development: As the first hire in this role, establish best practices, workflows, and documentation for solution engineering, laying the foundation for a scalable customer success function.
• Lay the foundation: Create the reusable playbooks, tools, and frameworks that will enable the Solutions Engineering team to scale.
  
  

Qualifications

• Experience: 4-10 years in a solution engineering, technical consulting, or similar client-facing technical role, ideally within SaaS companies in data analytics, customer data platforms (CDPs), or wearables technology.
• Technical Skills:
• Proficiency in data platforms, APIs, and integration frameworks (e.g., REST, GraphQL, webhooks).
• Experience with cloud environments (AWS, Azure, or GCP) and data orchestration tools.
• Familiarity with analytics tools and methodologies, including data visualization, segmentation, and predictive modeling.
• Knowledge of consumer wearables data ecosystems, including device APIs, data privacy regulations (e.g., GDPR, CCPA), and real-time data processing.
• Comfort with scripting languages (e.g., Python, JavaScript) for prototyping or custom integrations.
• Soft Skills:
• Startup Mindset: Thrives in a fast-paced, ambiguous environment, with a proactive, self-motivated approach to problem-solving.
• Highly Engaging/Strong Storytelling: Exceptional communication and presentation skills, with the ability to translate complex technical concepts into business value for diverse stakeholders.
• Curious & Intelligent: A natural learner with a passion for exploring new technologies, industry trends, and client challenges to deliver innovative solutions.
• Ambitious: Driven to take on increasing responsibility, with a clear goal of growing into a leadership role within the organization.
• Education: Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field; advanced degrees or certifications (e.g., AWS Certified Solutions Architect, Salesforce Certified Technical Architect) are a plus.

Why Join Us?

• Impact: Be the first Solution Engineer and shape the technical success of a pioneering SaaS startup in the wearables data space.
• Growth: Join a high-growth company with opportunities to advance into leadership roles as we scale.
• Culture: Work in a collaborative, innovative environment that values curiosity, intelligence, and client success.
• Benefits: Competitive salary, equity package, comprehensive health benefits, and flexible work arrangements.

How to Apply

If you’re a curious, ambitious, and technically savvy professional ready to make an impact in a startup environment, we’d love to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience and why you’re excited about this role to careers@dashlx.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.