Internal Outbound Business Development Representative
Fullbay
Internal Outbound Business Development Representative (Fleet BDR)
Position Summary
The Internal Outbound Business Development Representative (Fleet BDR) supports Fullbay’s fleet sales motion by qualifying Outbound leads and generating new outbound opportunities through strategic outreach. This role partners closely with Fleet Account Executives and works across cold lead buckets to keep the pipeline moving.
Fleet Outbound BDRs are expected to create 25 new unique outbound opportunities daily and own lead follow-up through conversion. High performance comes from owning your pipeline, staying consistent in outreach, and aligning with Fullbay’s proven sales motion. Fleet Outbound BDRs are also accountable for meeting monthly targets for completed qualified demos.
Primary Duties & Responsibilities:
- Conduct outbound outreach through phone email and video
- Create 25 new unique Contacts daily using ZoomInfo
- Qualify prospects based on Fullbay’s criteria and schedule demos with Fleet Account Executives
- Own lead follow-up and lead management once assigned
- Maintain lead status notes and next steps in Salesforce
- Manage outbound lead buckets including Recycled demo requests cold sourced leads recycled outbound Bucket of Hope zombies and suspect leads
- Collaborate closely with Fleet Account Executives to ensure strong handoffs demo alignment and pipeline consistency
- Use automation tools and cadences to follow structured outreach workflows
- Maintain a minimum of 75 dials and/or 60 minutes of talk time daily with prospects
- Meet or exceed monthly targets for completed qualified demos
- Respond to assigned leads within defined SLA windows to maximize conversion potential
- Attend weekly coaching sessions 1:1s floor syncs and training with the methodology coach
- Track personal performance metrics and ensure CRM data is accurate and up to date
- Stay informed on Fullbay product updates and customer pain points to drive relevant conversations
- Participate in training process improvements and team meetings
- Demonstrate strong product knowledge and communicate Fullbay’s value
- Adhere to Fullbay’s rules of engagement and lead SLAs
- Adheres to all confidentiality and compliance regulations.
- Perform other duties as assigned
Minimum Education & Work Experience:
- Minimum GED or High School Diploma or equivalent.
- Bachelor's degree in Business Administration Preferred.
- One(1) to Two (2)+ years of prior hands-on work experience in a similar sales or sales development role.
Key Skills and Qualifications:
- Good communications skills, both written and verbal. (includes effective and persuasive communications skills over the phone, via email or in person).
- Computer Savvy with solid knowledge of MS Office Products (Excel, Word, Powerpoint) and technically proficient with experience with various web technologies (able to present pros/cons, use cases/examples, trends, and all that good stuff).
- Must be proficient with online meeting software, web conferencing tools, CRMs and Sales Engagement tools (Salesforce and Sales acceleration tools, such as Outreach or Salesloft, Salesforce, or Yesware.)
- Strong organization and time management skills and ability to work independently while being results driven in a fast paced SaaS Environment.
- Proven track record of success and over-achievement (in work or school-based setting).
- Ability to think on one's feet to creatively solve our prospects’ business needs.
- Numerically literate and data driven, comfortable working with numbers, making sense of metrics and comfortable meeting and exceeding monthly quotas and handling rejections.
- Must be a self starter with a positive attitude, confidence, and desire to be the best.
- Team player who enjoys and comfortable wearing many hats and juggling multiple tasks , while inspiring everyone around you to do great work.
- Must be able to travel up to 25%
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
- Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
- Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
- Noise level in the work environment is usually moderate.
- Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.