Client Partner Job Description

About Schola

At Schola, we’re transforming the way schools connect with families. Our mission is to empower schools to unlock their full enrollment potential while fostering meaningful relationships with their communities. By combining innovative tools, actionable insights, and personalized support, we help schools achieve sustainable growth and create a lasting impact.

We value our team members as much as we value our mission. Here’s what we offer:

● Comprehensive health insurance, including HSA options to support your well-being.

● 401(k) plan to help you secure your future.

● Unlimited PTO, giving you the flexibility to recharge when needed.

● Winter Break: Enjoy a company-wide holiday from Christmas through New Year’s Day to relax and celebrate with loved ones.

● A culture of collaboration, purpose-driven work, and opportunities for personal and professional growth.

Join Schola and become part of a passionate, mission-driven team making a difference in education!

About the Role

As a Client Partner, you will serve as the strategic advisor and trusted partner for a portfolio of schools. This role combines sales, customer success, and account management, ensuring a seamless and impactful partnership experience for schools.

From consultative sales to onboarding and long-term relationship building, you’ll take ownership of the client journey, driving enrollment growth and institutional success for the schools you support. This is your opportunity to play a pivotal role in the education sector while working in a collaborative, innovative environment.

What You’ll Do

Sales & Business Development

● Own the full sales cycle—from prospecting and lead qualification to negotiation and deal closure. ● Develop and maintain a high-value sales pipeline, proactively identifying opportunities to acquire new school partnerships.

● Conduct consultative sales calls with school decision-makers, understanding their enrollment needs and positioning Schola’s solutions as the answer.

● Navigate complex sales cycles, aligning multiple stakeholders to drive revenue growth.

● Meet and exceed monthly, quarterly, and annual sales targets through strategic outreach and pipeline management.

Onboarding & Implementation

● Serve as the primary guide for new schools, ensuring a seamless onboarding process and rapid time-to-value (TTV).

● Lead engaging kickoff and training sessions to empower schools to maximize the value of Schola’s platform and services.

Strategic Partnership & Advisory

●Act as a trusted advisor, working with schools to optimize their enrollment and maximize their investment in Schola.

● Leverage data-driven insights to demonstrate measurable impact and uncover upsell and expansion opportunities.

● Connect schools with peer institutions and best practices to drive greater success.

Customer Success & Retention

● Own renewals, upsells, and cross-sells, ensuring long-term revenue retention and account expansion.

● Monitor customer health scores and campaign performance, proactively addressing risks to maintain high retention rates.

● Deliver monthly strategy sessions and Executive School Reviews to showcase results and highlight new opportunities.

● Act as the Voice of the Customer, ensuring feedback is used to enhance Schola’s offerings.

Account Management & Growth

● Maintain detailed account documentation and health scores in HubSpot to ensure visibility and organization across your portfolio.

● Communicate partnership progress, measurable success, and key metrics to stakeholders.

● Identify opportunities for upsell, cross-sell, and account expansion, while leading renewal conversations to secure ongoing partnerships.

Collaboration & Innovation

● Partner with internal teams (Product, Marketing, Customer Success) to deliver a seamless experience for schools.

● Provide insights and feedback to inform Schola’s product roadmap and strengthen our impact on education.

What We’re Looking For

We’re seeking top-tier sales professionals who thrive in a fast-paced, results-driven environment. The ideal candidate will have:

● 4+ years of experience in consultative sales, business development, or account management (preferably in education, SaaS, or a similar industry).

● A proven track record of meeting and exceeding sales quotas.

● Strong ability to develop, manage, and close complex sales deals.

● Exceptional communication and negotiation skills, with the ability to build trust with multiple stakeholders.

● A data-driven approach, using analytics to identify trends and inform sales strategy.

● Strong organizational skills and the ability to manage multiple accounts and priorities simultaneously.

● A passion for education and revenue growth, bringing a hustle mindset to the role.

Why You’ll Love Working at Schola

At Schola, we believe in making a difference—both for the schools we serve and the people who work with us. Here, you’ll have the chance to:

● Drive meaningful change in education through innovative tools and partnerships.

● Grow your career in a supportive, mission-driven environment.

● Enjoy flexibility, great benefits, and a team culture built on collaboration and purpose.

Ready to join us and help transform education? Apply today!